We used Maria to market and sell our house recently based off a chance and lucky phone call where we were enquiring about purchasing a property.
She was so professional and knowledgeable from the word go that we decided to use her, despite having previously decided to go with a different agency. She came to value our property and introduced herself and she made us feel at ease and in control immediately.
We cannot recommend Maria highly enough! She explained exactly what she thought would work best, and why it would work best. We trusted her with the marketing and the sale of our property and everything ran smoothly and without issue. She outlined exactly what would happen and everything happened exactly as she had said. She absolutely got us the number we wanted inside of a week. We will never use another agent, and she has single-handedly changed our opinion of real estate agents!
Thank you so much again Maria, you’ll be the first person we call when we next want to sell.
I have worked with plenty of Real Estate Agents whilst working in the property and finance industry.
Due to my previous dealings with other agents, I had certain expectations of Maria, but right from the start, she absolutely blew me away with her professionalism, Communication, ability, and quality.
Communication – she would call us immediately after the open homes, and keep us informed of client feedback and offers.
Professionalism – from the moment Maria came over to present her appraisal, to settlement day... I cannot fault her
Ability – We had expressed to Maria the timelines that we wished to work to... She far exceeded our expectations and had the property listed within 3 days. She organised the home stagers for us, communicated with our previous property manager , had great marketing, and had a great offer for us after the first weekend of open homes.
Quality – I found Maria’s passion for her job flowed through into the marketing of our property. She got us a great offer, and was able to follow this through until settlement.
I hold Maria in high regard and would not hesitate to refer her to family, friends and clients when they look to sell.
Just wanted to drop a quick email to say a huge Thank you for everything that you have done for us in the process of selling our house.
It has been an absolute pleasure working with you, we very much appreciated your professionalism, knowledge, transparency, prompt replies and the fact that you kept us informed at all times.
We would not hesitate to use your services in the future and to recommend your services to all our friends or anyone we hear that needed a fantastic Real Estate Agent.
Many thanks once again. We wish all the very best.
It is our immense pleasure to recommend Maria Santayana as a real estate agent for any individual or family looking to sell their much loved possession.
Maria had an initial meeting with us and took diligent notes regarding our target price and marketing strategy. She promptly put this strategy in play and being a master at negotiations, Maria presented an offer that far exceeded our expectations within a few days.
We found Maria to be a highly attentive agent, almost as if we were her only customers, although we know that was not the case. She returned all phone calls and emails the same day. We never felt neglected or unimportant.
She is also highly personable with an engaging personality. Maria was honest about some minor changes that we needed to make in our house to attract buyers quickly, and her advice worked like a charm.
We are pleased to recommend Maria Santayana to anyone looking to buy or sell a home. She is hands down the best in the business in our opinion and if we ever need to move again she will be our first choice in real estate agents.
We want to say thank you so much for the way you marketed our home and handled the whole transaction.
We have been involved in a few deals in the past, both as sellers and as buyers, and we can honestly say we wish you and Harvey's were there at all the previous ones.
It was great to be able to leave it in your hands with the full confidence that you were doing your best for us. We have never in the past felt so assured that our best interests (as payers of the commission) were at the fore of negotiations.
There is a concept (and certainly our experience) that agents work for the quickest turnover and the easiest buyer, at the expense of the best overall deal for the seller. Never did we feel that with you. We know that you obtained the top reasonable, and honest price for us.
Thank you also for keeping us informed every step of the way. We never had to ask how things were developing and what progress there was.
If we ever are in the position to recommend an agent, you will definitely be the person and company we mention.
It is a pleasure to write this recommendation for Maria Santayana.
We listed both of our homes with Maria, engaging her to sell our properties.
Throughout all transactions and negotiations she has been professional, friendly and efficient to deal with.
She was excellent in communicating feedback to us and met all of our expectations. She was always available and went the extra mile for us.
Maria backed herself and her research and achieved top value for our properties, most impressive. She made the whole experience operate smoothly and with the least amount of stress.
We would have no hesitations in recommending Maria to family and friends when selling their homes.
I would like to pass on our thanks to Maria for being an honest and enthusiastic agent. We were extremely happy with her service.
When we first met Maria we were looking at purchasing another house and selling our own.
After a considerable time we gave to Maria a list of specifications for a new home. In a short space of time Maria found us the house of our dreams which we subsequently purchased. Maria worked her magic by making our dreams come true by providing us with quick sales and purchase agreements.
To summarize Maria is hardworking, a person who listens to clients needs and ensures all aspects of the transactions run smoothly and to time. Her attention to these details is exemplary. Not only were we impressed by her presale service, we were also suitably impressed with her ongoing communication with us. She was so fantastic that we would have been happy to start all over again and buy another house. We would not hesitate to use Maria’s services in the future nor would we have any hesitation in recommending her to any prospective clients.
It was a pleasure having Maria Santayana sell our house and find us our new home.
I love Maria’s strategic approach to marketing property. Having been involved in property for some time, and being quite competitive myself, I appreciated having a competitive agent representing me as it gave me peace of mind that she would be leaving no stone unturned to get me the best price for my home.
Maria was prompt, informative and helpful every step of the way. She helped me make informed decisions by keeping me updated regularly and explaining what my options were and I was very happy with the final outcome.
Maria was a complete pleasure to work with and I would recommend her to anyone and everyone.
Maria of Harveys Real Estate sold my property in Royal Heights. I found her to be very professional at all times, keeping me informed, and with my best interests at heart. She has a very pleasant manner, and made the whole process for me very comfortable and stress free.
I would like to compliment the services of Maria for providing me with exceptional prompt and quality service for the sale of my property. She implemented my request of wanting to sell my existing property in time to purchase another simultaneously which was a very intense time for me. I found Maria was easy to communicate with, gave me exceptional customer service that was easy to comprehend but was also very informative throughout the process of selling my existing property. I have recommended Maria to other home buyers and sellers to share my exceptional experience of professional high quality communication and services provided by Maria. Please do not hesitate to call me if you have any further questions regarding this reference as I will be happy to assist.